Shipping

 

Processing times

Made to order items can take up to 3 weeks for processing. 

Finished items generally take 3-5 business days for processing.

International orders

The customer is responsible for any additional duties or fees that may occur.

Please note 

Once your package leaves my hands and is in the hands of the shipping carrier it is no longer my responsibility, I am not responsible for lost packages. I am a small business and unfortunately can not afford to replace items lost by shipping carriers. That said, all orders include shipping insurance so items lost in transit will be covered by Canada Post insurance.  

If your package is lost or stolen in transit please contact your local Postal Office to see what information they can provide and let me know about the issue. I'd be happy to help get an insurance claim set up to make sure you get compensated for the lost item.